:root{--ground:#0a0a0c;--surface:#131316;--raise:#1a1a1e;--line:#ffffff14;--line2:#ffffff29;--ink:#f4f1ea;--dim:#b3aea3;--faint:#77736a;--gold:#e4b45f;--danger:#e5735b;--ok:#7bc79a}*{box-sizing:border-box}body{background:var(--ground);color:var(--ink);margin:0;font:14px/1.5 Manrope,system-ui,sans-serif}h1,h2{margin:0;font-family:Fraunces,serif;font-weight:500}button,input,textarea,select{font:inherit;color:inherit}.center{place-items:center;min-height:100vh;padding:20px;display:grid}.login{gap:12px;width:100%;max-width:360px;display:grid}.login h1{margin-bottom:6px;font-size:30px}input,textarea,select{background:var(--surface);border:1px solid var(--line2);border-radius:12px;outline:none;width:100%;padding:12px 14px}input:focus,textarea:focus{border-color:var(--gold)}textarea{resize:vertical;min-height:110px}.btn{color:#1a1207;cursor:pointer;background:linear-gradient(#efc274,#d9a24a);border:0;border-radius:12px;padding:11px 18px;font-weight:700}.btn:disabled{opacity:.5;cursor:default}.btn.ghost{color:var(--ink);border:1px solid var(--line2);background:0 0;font-weight:600}.err{color:var(--danger)}.app{grid-template-columns:220px 1fr;min-height:100vh;display:grid}.side{border-right:1px solid var(--line);flex-direction:column;gap:4px;height:100vh;padding:22px 14px;display:flex;position:sticky;top:0}.logo{padding:0 10px 18px;font-family:Fraunces,serif;font-size:22px}.logo b{color:var(--gold);font-weight:600}.nav{text-align:left;color:var(--dim);cursor:pointer;background:0 0;border:0;border-radius:10px;justify-content:space-between;align-items:center;padding:10px 12px;font-weight:600;display:flex}.nav:hover{background:var(--surface)}.nav.on{background:var(--raise);color:var(--ink)}.pill{background:var(--gold);color:#1a1207;border-radius:99px;padding:0 8px;font-size:11px;font-weight:800}.main{max-width:1200px;padding:32px 36px 60px}.head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:22px;display:flex}.head h1{font-size:30px}.grid{grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:12px;display:grid}.kpi{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:16px}.kpi small{color:var(--faint);letter-spacing:.12em;text-transform:uppercase;font:500 10px IBM Plex Mono,monospace;display:block}.kpi b{margin-top:6px;font:500 32px Fraunces,serif;display:block}.kpi span{color:var(--dim);font-size:12px}.panel{background:var(--surface);border:1px solid var(--line);border-radius:18px;margin-top:14px;padding:18px}.panel h2{margin-bottom:12px;font-size:18px}.two{grid-template-columns:1fr 1fr;gap:14px;display:grid}.tabs{gap:6px;margin-bottom:10px;display:flex}.tabs button{border:1px solid var(--line2);color:var(--dim);cursor:pointer;background:0 0;border-radius:99px;padding:4px 12px}.tabs .on{background:var(--gold);color:#1a1207;border-color:var(--gold);font-weight:700}table{border-collapse:collapse;width:100%}th{text-align:left;color:var(--faint);letter-spacing:.1em;text-transform:uppercase;border-bottom:1px solid var(--line);padding:8px 10px;font:500 10px IBM Plex Mono,monospace}td{border-bottom:1px solid var(--line);color:var(--dim);padding:10px}td:first-child{color:var(--ink);font-weight:600}.tw{overflow-x:auto}.bar{align-items:center;gap:10px;margin:6px 0;display:flex}.bar i{background:var(--gold);border-radius:4px;height:8px;display:block}.bar span{width:90px;color:var(--dim)}.ticket{border:1px solid var(--line);background:var(--surface);border-radius:14px;margin-bottom:10px;padding:14px}.ticket.open{border-color:#e4b45f73}.ticket header{justify-content:space-between;align-items:baseline;gap:10px;display:flex}.ticket h3{margin:0;font-size:15px}.meta{color:var(--faint);font-size:12px}.body{white-space:pre-wrap;color:var(--dim);margin:10px 0}.badge{letter-spacing:.1em;text-transform:uppercase;color:var(--gold);font:500 10px IBM Plex Mono,monospace}.badge.done{color:var(--ok)}.row{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.empty{color:var(--faint);text-align:center;padding:30px}@media (width<=820px){.app{grid-template-columns:1fr}.side{border:0;flex-flow:wrap;height:auto;position:static}.logo{width:100%}.main{padding:20px 16px}.two{grid-template-columns:1fr}}